Terms and Conditions LobangKing – Complete Guide for Members

1 Acceptance of Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and lobangking ("Platform", "We"). By registering an account, accessing the platform, or using any of our services, you confirm that you have read, understood, and agreed to comply with all terms and conditions stated in this document, along with our Privacy Policy and Responsible Gaming Policy.

If you disagree with any part of these terms, you are not permitted to use the LobangKing platform. Continued use of the platform following any amendment to the terms constitutes full acceptance of the updated terms. LobangKing reserves the right to modify, add, or remove any part of these terms at any time without prior notice, and it is your responsibility to review this document periodically.

2 Member Eligibility

To be eligible to use the lobangking platform, you must meet all of the following requirements:

• At least 18 years at the time of registration and throughout your use of the platform.
• Are an individual acting on your own behalf and not on behalf of any third party.
• Not on any list of individuals restricted from using gambling platforms due to responsible gaming measures or court orders.
• Have full legal capacity to enter into a binding agreement under the laws applicable to you.
• Register and use the platform in a personal capacity, and not as a representative of any company, organisation, or business entity.

LobangKing reserves the right to request proof of age at any time and to suspend or terminate the account of any member who fails to verify their eligibility. Providing false information regarding age or identity is a serious breach of these terms and may result in account termination and forfeiture of any remaining balance.

3 Registration & Account Management

Each individual is only permitted to hold one (1) account only at lobangking. Holding multiple accounts is strictly prohibited and may result in the closure of all associated accounts along with forfeiture of all accumulated balances and bonuses.

During registration, you are required to provide accurate, complete, and up-to-date information, including your full name, date of birth, email address, and a valid phone number. This information is used for identity verification purposes (KYC — Know Your Customer) and financial transaction processing.

• Your account password must be strong and unique. Do not share your password with anyone.
• LobangKing will never request your password via email, chat, or phone.
• All activity that occurs through your account is entirely your responsibility.
• Contact our support team immediately if you suspect any unauthorised access to your account.
• You are responsible for ensuring your profile information is kept up to date.

KYC verification may be required before your first withdrawal or when the platform deems it necessary. Documents that may be requested include a copy of your identification card, bank statement, or proof of address. Failure to complete the KYC process may result in temporary suspension of the withdrawal function.

4 Deposits & Payment Methods

LobangKing supports a wide range of payment methods popular among Malaysian users, including online bank transfers, local e-wallets, and other methods listed on the platform. All deposits are processed quickly and securely using 256-bit SSL encryption.

• The minimum deposit amount depends on the selected payment method and will be displayed at the time of the transaction.
• LobangKing does not charge any additional fees for deposits; however, payment providers may apply their own fees.
• Deposited funds must come from a legitimate source and must belong to you. LobangKing does not accept third-party payments.
• Any attempt to commit fraud or money laundering will be reported to the relevant authorities.
• LobangKing reserves the right to reject or withhold any deposit suspected of involving fraudulent activity.

All deposits are final once processed and cannot be reversed except under exceptional circumstances requiring specific approval from LobangKing management. Should you have any concerns regarding a deposit transaction, please contact our support team within 24 hours.

5 Fund Withdrawal

Withdrawing funds from your LobangKing account is subject to the following conditions:

• Withdrawals may only be made to a bank account or digital wallet registered in the same name as your LobangKing account.
• The KYC verification process must be completed before your first withdrawal is approved.
• The minimum withdrawal amount will be displayed on the platform at the time the request is made.
• Withdrawal requests are typically processed within 1 to 3 business days, depending on the chosen method and verification requirements.
• LobangKing reserves the right to place withdrawals on hold for security checks or additional identity verification.
• Bonuses that have not met the wagering requirements cannot be withdrawn until those requirements are fully satisfied.

In situations where unusual or suspicious activity is detected, LobangKing reserves the right to temporarily suspend withdrawals until the investigation is complete. This is a protective measure for the safety of all our members.

6 Bonuses, Promotions & Special Offers

LobangKing offers a wide range of bonuses and promotions for both new and existing members. Each bonus and promotion is subject to its own specific terms and conditions, which will be clearly stated on the relevant promotions page. The general terms applicable to all bonuses are as follows:

• All bonuses are subject to wagering requirements that must be met before a withdrawal can be made.
• Bonuses may only be claimed once unless otherwise stated in the relevant offer.
• Bonuses cannot be transferred or directly exchanged for cash.
• LobangKing reserves the right to cancel any bonus where abuse or fraudulent activity is suspected.
• Participating in a promotion constitutes acceptance of that promotion's specific terms.
• LobangKing reserves the right to withdraw or modify any promotion at any time without prior notice.

Any attempt to exploit bonus system vulnerabilities, use multiple accounts to claim the same promotion, or collude with other players to gain an unfair advantage is strictly prohibited and may result in account termination and forfeiture of all associated funds.

7 Game Rules

All games offered on the LobangKing platform — including Live Casino, slots, bingo, and other categories — have their own rules accessible directly within the game interface. The following general terms apply to all games:

• Game outcomes are determined by an independently certified and fair Random Number Generator (RNG).
• Game results are final. Any technical errors that occur during gameplay will be investigated and resolved in accordance with our standard procedures.
• LobangKing reserves the right to void or cancel any wagers placed during a significant technical disruption.
• Any attempt to hack, breach, or exploit technical vulnerabilities in the platform is prohibited and may result in legal action.

For Live Casino, camera footage and table recordings are the definitive record for resolving any disputes. Decisions made by the live dealer are final unless there is clear evidence of a procedural error.

8 Prohibited Member Conduct

To maintain a safe and enjoyable environment for all members, the following conduct is strictly prohibited on the LobangKing platform:

• Money laundering or financing illegal activities through the platform.
• Using software, bots, or automated methods to play games or exploit the system.
• Colluding or conspiring with other players to gain an unfair advantage.
• Disrupting the gaming experience of other members through aggressive or disrespectful behaviour.
• Attempting to deceive, manipulate, or mislead the customer support team.
• Registering using a false identity or stealing another person's identity.
• Sharing or selling account access to another party.

LobangKing uses advanced monitoring systems to detect any activity that violates these terms. Violations may result in temporary suspension, permanent account termination, balance forfeiture, and/or reporting to the relevant authorities.

9 Account Termination & Closure

You may close your LobangKing account at any time by contacting our customer support team. Prior to closure, all pending wagering requirements must be fulfilled, and any eligible remaining balance will be returned to you.

LobangKing reserves the right to suspend or terminate your account without prior notice if:

• You have breached any of the terms set out in this document.
• There is reasonable suspicion of fraud, money laundering, or other illegal activity.
• You have failed to provide the documentation required for KYC verification.
• Your account has been inactive for the period defined by our policy.
• You have voluntarily enrolled in a self-exclusion program.

In the event of termination due to a breach of terms, LobangKing reserves the right to hold any account balance for a specified period while an investigation is conducted. The final decision regarding that balance is binding and not subject to appeal.

10 Limitation of Liability

To the extent permitted by applicable law, LobangKing shall not be liable for any loss or damage, whether direct, indirect, consequential, or loss of profit, arising from the use of our platform, including but not limited to:

• Unavoidable service disruptions or downtime.
• Data loss resulting from technical failures beyond our control.
• Actions or omissions by third parties, including game providers and payment providers.
• Losses arising from unauthorised access to your account due to your own negligence.

LobangKing's total liability to you under any circumstances shall not exceed the amount you have deposited in the 30 days preceding the claim. This platform is provided on an "as is" basis without any express or implied warranties of fitness for a particular purpose.

11 Privacy & Personal Data Protection

LobangKing takes the protection of your personal data seriously. All information you provide to us is collected, stored, and processed in accordance with our Privacy Policy, which complies with Malaysia's Personal Data Protection Act 2010 (PDPA).

Your personal information is used solely for platform operational purposes, including identity verification, transaction processing, service communications, and improving user experience. We will not sell, transfer, or disclose your personal information to third parties without your consent, except as required by law or a lawful authority.

• You have the right to access and amend the personal information we hold about you.
• You may request the deletion of your account and personal data, subject to our legal obligations to retain certain records.
• For more information, please refer to Privacy Policy in full.

12 Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions or your use of the LobangKing platform in general, our team is available to assist you at all times through the following channels:

• Live Chat: Available 24/7 directly within the lobangking platform. The fastest way to get help.
• Email: [email protected] — for inquiries requiring a detailed written response.
• FAQ Page: Visit FAQ page for answers to frequently asked questions.

Our customer support team operates around the clock and is committed to resolving every enquiry promptly and efficiently. We typically respond within 2 hours via live chat and within 24 hours via email.